Mcafee Privacy service won't load?

Help!!

I just reupped my mcafee services, which included the new privacy service.� I can't get it to load.� I have xp pro and I've updated the service pak 2 a few months ago.� I keep getting "your service has expired" when I JUST downloaded the stuff.

I tried mcafee's "work around the problem while we try to fix it" suggestion, but nada.

Thoughts? Ideas?